General

When and where is the festival held?
How do I make sure i don't miss any festival updates?
When does the festival opens and close its doors?

Programme

Where can I find the programme for Horst Festival 2026?

Tickets & Entry

How many tickets can I purchase?
What ticket types will be available?
What is the price of a token?
I didn’t receive my ticket?
How do I view or manage my order?
Can I resell my ticket?
Can I cancel the ticket I already have?
Do you offer low-income tickets?

Allowed Items

Which items are not permitted on the festival grounds?
Which items are permitted on the festival grounds?

Top-up

How can I easy top-up my wristband? 
My top-up was successful but the balance didn't appear on my wristband. What now?

Refund

How do I request my refund and does it happen automatically?
When can I request a cashless refund?
Who can request a refund and what is the minimum balance?

Refund Issues

What information do you need before you start the refund process?

Camping

Do you offer camping accomodation?
What is the address and are the opening times of the camping?
Is there parking available for camping guests?
Can I book a pre-pitched tent?
What types of food are available for camping guests?
What facicilities does the camping offer? 
What to do with trash on the camping site?
Which items are forbidden at the camping site?
Are campervans allowed on the camping site?

Peloton

What is the Horst Peloton?

Transportation

What's the address of the festival car parking?
Do you offer a shuttle bus service?
Do you offer a event shuttle bus service?
Where can I park my bike at the festival?

Use & Substances

What is the drugs policy at Horst?

Facilities

Are lockers available on site?

Accessibility

Is the festival wheelchair accessible?

Collective Care

What is collective care?
What does "Collective Care" actually look like at the festival?
When should I reach out to Collective Care (for myself of someone else)?
How do you approach consent, boundaries, and looking out for each other?
What happens if something uncomfortable or unsafe occurs?
How can I contribute to a culture of care during the festival?
How can I contact the Collective Care team with ideas, feedback, complaints or issues?

Volunteers & Crew

Where can I apply as a volunteer?

Press Accreditation

How do I apply for press accreditation?

More questions?
Contact us →

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